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FAQs : Application information
Children, teenagers, adults, senior citizens - anyone of any age, who is resident in the UK, can apply for a CitizenCard proof of age and ID. If you are under 16 you will need parental consent. Use our online application [https://www.citizencard.com/app...
No. Every application for a CitizenCard must be made separately for each person. To save time we recommend that if more than one member of the same family is applying, they should use one referee who can vouch for all the applicants e.g. GP surgery admin...
If you APPLY ONLINE the age band for your UK ID card is automatically calculated based on your date of birth. If you wish to apply for a HIGHER AGE BAND before you actually reach the age, for example if you are 17 but wish to apply for an 18+ UK ID card, ...
If you’ve got a credit, debit, prepaid card or PayPal account the easiest and fastest way to apply for CitizenCard photo ID is online [https://www.citizencard.com/apply-for-a-uk-id-card-online]. Printed forms are also available from many supermarkets, co...
Online applications [https://www.citizencard.com/apply-for-a-uk-id-card-online] must be paid securely by using a credit/debit card or PayPal - all details are on the payment page. If you wish to pay via credit/debit card, acceptable cards are VISA, VISA ...
For a PAPER OR PRINTED APPLICATION the process begins when we receive your completed application at our office and is subject to verification checks. For an ONLINE APPLICATION the process begins once you complete the required steps listed on your online ...
If you wish to query an application please "SUBMIT A QUERY" HERE [https://support.citizencard.com/Tickets/Submit] and select "APPLICATION" or email application@citizencard.com including your full name, date of birth and address details (and reference numb...
If you wish to query your application please "SUBMIT A QUERY" HERE [https://support.citizencard.com/Tickets/Submit] and select "APPLICATION" or email application@citizencard.com including your full name, date of birth and address details (and reference nu...
If we are unable to process an application because of a fault that the applicant has made then we will be unable to refund the cost of the application. Examples include where a referee could not be contacted at their place of work, the referee was not eli...
If you are applying for a CitizenCard photo ID and you have a disability we can help. If your disability prohibits you from completing the online application form a carer or guardian can complete the application form on your behalf.  If you are the carer...
You can get a CitizenCard from our office in London the same day you apply. To apply for the Same Day ID Service you will need to: * email contact@citizencard.com to arrange an appointment. (Monday- Friday 10:00 - 15:00) and pay for your application ...
To avoid any unnecessary delays in producing your ID card please ensure you have completed the paper or printed application form in its entirety, and read and understood each section of the form carefully. PLEASE ENCLOSE: 1. Two colour passport style ph...

 

 

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