There is no strict time limit for completing the application form. You can start the process and return to it later if needed.

Processing begins only after you submit the application online or by post. If there's an issue preventing us from completing the process, your application will be placed 'On Hold' until the matter is resolved. Despite the time needed to resolve the issue, your application remains valid, and no additional payment is required to continue the process.

CitizenCard applications remain valid indefinitely even if partially completed. If you need assistance completing the application, please Contact Us.