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Who can be a referee? - Knowledgebase / Referee & Verification - Support Centre

Who can be a referee?

A referee is a professional person who submits their information for a CitizenCard application and confirms an applicant's details using original document(s) or from official records.

The referee must be currently employed and be contactable at their place of work via email and on their work telephone number during standard office hours at their registered business address. We have to verify their business details which must be published/advertised in online professional business directories.

A referee must not:

  • be related to you or in a personal relationship with you (cannot be a guardian, foster carer, spouse, civil partner, fiancé, boyfriend/girlfriend)
  • live with you

Referees confirming applicant’s identity against original document(s)

Referees confirming against original document(s) (also called Route 1) are professionals, who need to see and check an original document confirming your identity.

Referees confirming applicant's identity from official records

Referees confirming against official records (also called Route 2) are professionals, who know you and can confirm your details against their official records held at their place of work.


The PASS hologram on each CitizenCard is endorsed by the Home Office, Police, SIA and retailers.

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