Referees confirming from official records (also known as Route 2) are professionals, who know you as a patient/client and are able to verify your identity against their official records held at their workplace.

Permitted list of referees matching details against their official records:

• your Doctor / Dentist / Nurse / Administrator at your GP / Dental Surgery
• your Teacher / Tutor / Head of Year / Administrator / Careers Adviser at your School / College / University (please ensure they are available during academic holidays as they must be contactable at their place of work)
• your Social Worker
• your Certified Solicitor
• a Bank / Building Society staff member at your branch
• your Prison or Probation Officer
• your Jobcentre Plus work coach
• your Immigration Adviser registered at the Office of the Immigration Services Commissioner
• if you are employed with any of the above referees, they can verify your identity from their personnel records
• if you are employed by a Public Authority / Government, your employer can verify your identity from their personnel records
• if you are employed by a Local Authority, your employer can verify your identity from their personnel records
• if you are employed by a UK business that has more than 250 staff, your employer can verify your identity from their personnel records.

If you have any document(s) confirming your identity, you should use a referee confirming against original document(s).