Skip to main content

What are your Terms and Conditions? - Knowledgebase / General - Support Centre

What are your Terms and Conditions?

CitizenCard's Terms & Conditions set out the contractual obligations between CitizenCard and all its customers, which means everyone who applies for a CitizenCard photo ID.

You must consent to these Terms & Conditions when you apply for a card using a paper or printed application form or when you register and apply for a CitizenCard online. Additionally, your referee must also consent to the terms and conditions set out on the paper or printed application form or, for new online applications, when they complete a Digital Referee Declaration Form.

TRUSTED ID SINCE 1999

The PASS hologram on each CitizenCard is endorsed by the Home Office, Police, SIA and retailers.

Proof of Age Standards Scheme logo
National Police Chiefs' Council logo Security Industry Authority logo

Contact us

Address:
7 Prescott Place, London
SW4 6BS
Follow us: