The need to carry a form of photo ID in order to access age restricted goods and services usually entails the risk of carrying expensive documents such as passports or driving licences. Carrying a CitizenCard, which bears the PASS hologram, means cardholders are still able to access these without risking their more costly documents.
How much does it cost to apply for a card?
- Standard application: £18. Processing time is 21 days (subject to verification). The card is sent via Royal Mail 2nd Class (2-3 working days).
- Urgent application: £35. Processing time is 1-2 working days (subject to verification). The card is sent via Royal Mail 1st Class (aimed for the next working day; express delivery available).
How much does it cost to replace a card?
- Standard replacement: £14. Processing time is 21 days (subject to verification). The card is sent via Royal Mail 2nd Class (2-3 working days).
- Urgent replacement: £29. Processing time is 1-2 working days (subject to verification). The card is sent via Royal Mail 1st Class (aimed for the next working day; express delivery available).
Replace your CitizenCard photo ID if:
- you lost your CitizenCard
- your CitizenCard is damaged
- you wish to obtain a higher age band UK photo ID, because you turned 16 or 18
- your appearance has changed
- your CitizenCard has expired (CitizenCards issued before 7th January 2021 do not expire; all CitizenCards printed from 7th January 2021 onwards expire 3 years after issuing)
- your name has legally changed (a Marriage Certificate, Court Order or Change of Name Deed will be required)
- you would like to get a Yoti CitizenCard
You can replace or renew your CitizenCard online at www.citizencard.com/card-replacement or download a replacement application form.
