FAQs: Application information
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I haven't received my card, what do I do?
Posted by CitizenCard on 06 March 2023 02:36 PM
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If you wish to query your application please Contact Us and select "Application" department or email [email protected] including your full name, date of birth and address details (and reference number if available). Please allow up to 48 hours for a response. We find it best that all conversations are kept to emails so that we both have a record of any correspondence. If you need to call us, our telephone number is 020 7978 1054.
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