Why isn’t there a CitizenCard customer support phone number?
Posted by CitizenCard on 11 August 2021 02:21 PM

Our aim is to give you the best value proof of age and photo ID card available. We don't have an expensive call centre, instead we offer customer care by email.

It is best that all conversations are kept to emails so that we both have a record of any correspondence - this allows us to reference your application or card membership in more detail and to deal with your queries quickly. 

If you would like to submit a general query, please Contact Us and select "Contact" department or contact our card centre by emailing [email protected]

If you have a query about your application, please Contact Us and select "Application" department or contact our card centre by emailing [email protected]

If you wish to complain about something, please Contact Us and select "Complaint" department or contact our card centre by emailing [email protected]

If you wish to apply for a refund for your application, please Contact Us and select "Refund" department or contact our card centre by emailing [email protected]

Please allow 48 hours for a response.


 

 

 

 

Copyright © 2021 CitizenCard

Cookie & Privacy Policy

CitizenCard logo

 

Help Desk Software by Kayako