When does my card expire?
Posted by CitizenCard on 13 March 2019 12:39 PM

All CitizenCards do not expire, however we advise cardholders to renew their membership and replace their ID cards when they are eligible for a higher age band card (because they turned 16 or 18) or their appearance has changed.

If you apply online the age band for your UK ID card is automatically calculated based on your date of birth. If you require a higher age band CitizenCard this can be selected in the "Age Band" section of online application page. You must select the desired age band from the drop down menu. If you apply using one of our paper forms and require an 18+ photo ID but you are still 17 years old when you apply you must attach a letter to your application requesting what age band you would like i.e. 18+ or 16-17. For all applications - a 16-17 or 18+ ID card cannot be posted until one day before your birthday; this is subject to your application being verified.

You can also replace your existing CitizenCard if your name has legally changed since your previous Citizencard was issued. Please note you will need to include with your replacement application a copy of your change of name deed or marriage certificate.

If your CitizenCard was issued before March 2009 you should make a new online application for a CitizenCard.

A Standard CitizenCard Replacement application costs £12 (card issued within 21 days).

An Urgent CitizenCard Replacement application costs £25 (card issued within 1-2 working days).

Same Day Replacement ID Service (an instant CitizenCard replacement) is available for £35. More information about instant applications can be found at www.citizencard.com/same-day-id-service.

The process in all cases begins once your completed application is received at our office.

To apply for Replacement ID card please go to www.citizencard.com/card-replacement.




Copyright © 2019 CitizenCard

Cookie & Privacy Policy

CitizenCard logo


Help Desk Software by Kayako