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CitizenCard and Boomtown Fair team up for 2017
Posted by Tomasz Wiszniewski on 21 February 2017 04:47 PM

CitizenCard is pleased to announce that we will be continuing our partnership with the Boomtown Fair Music and Arts festival again this year.

Boomtown Fair will welcome people of all ages to enjoy festivities at festival site on the Matterley Estate, near Winchester. The innovative setting, stellar line-up and range of activities on offer means that there’s something for all ages at Boomtown this year.

Festival organisers are clear that ID checking on site will be incredibly strict at Boomtown Fair this year. Anyone lucky enough to look younger than 25 will be required to prove their age.  

To avoid people bringing passports or driving licences to the site CitizenCard has teamed up with Boomtown Fair once again to offer all attendees to this year’s festival a discounted, Boomtown branded CitizenCard.

CitizenCard is currently supporting Her Majesty’s Passport Office’s campaign to convince young people to leave their passports at home in favour of PASS ID cards, to reduce the number of passports lost each year that are expensive to replace and could fall into the wrong hands.

Organisers of Boomtown fair have reported that many valuable passports are left behind at the festival each year. Together, we are committed to reducing the number of passports left behind at the festival by making sure that revellers have access to a low cost, easy to replace alternative instead.

All festival goers need to do is to go to and use the code BOOMTOWN when signing up to get a branded CitizenCard with a £5 discount.

For full details of Boomtown Fair’s age and ID policy, visit

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Posted by Tomasz Wiszniewski on 21 December 2016 01:38 PM

CitizenCard welcomes today’s (WEDNESDAY 21 DECEMBER 2016) launch of the campaign by Her Majesty’s Passport Office to encourage young people to leave their passport at home and to use a PASS card instead.

Andrew Chevis, Chief Executive of CitizenCard and a Board Director of PASSCO which accredits PASS card issuers, said:

“Half of all lost passports are lost in bars, clubs and pubs so we welcome the Government’s clear support for PASS cards as an affordable, easy to replace form of ID/proof of age. PASS cards are available free of charge in some parts of the UK (Scotland and a few English local authorities) and across the UK cards are available to anyone at a cost of £15 or less. Much cheaper and easier to replace than a passport.

We welcome the endorsement by the Security Industry Authority of this campaign and would urge all SIA-accredited doorstaff and security companies to spread the word.”

PASS cards are issued by a small number of accredited issuers including the largest UK-wide issuer CitizenCard. Each card displays the PASS hologram endorsed by the Home Office, police, security industry and retailers & licensees as a valid form of ID and proof of age. Immigration Minister Robert Goodwill said today:

“Young people face a higher risk of losing their passport as they often use it as a form of age verification.

A passport is a highly valuable document. If it gets lost or stolen, not only does it cost the holder money to replace it, but it can fall into the hands of criminals unless it is handed in and cancelled.

We are working with a number of stakeholders including retailers, licensed premises, police, local authorities and students, to communicate that there are better ways to prove your age, such as the PASS card.”

CitizenCard is promoting the campaign by offering PASS card applicants a CitizenCard for just £9 using a £6 discount code PASSNOTPASSPORT at

CitizenCard is also making available A4 and A3 copies of these posters for retailers and licensees which can be ordered by emailing

Notes for Editors:

1. CitizenCard is a non-profit organisation owned by Camelot, Co-operative, Experian, Ladbrokes, National Federation of Retail Newsagents and Tobacco Manufacturers Association.  It has issued more than 2.4 million cards since inception in 1999, more than half of which are issued free of charge via schools, colleges, universities and charities.
2. PASSCO Limited is a community interest company supported financially by PASS card issuers (UK issuers CitizenCard, OneID4U and Validate UK; Scottish issuer Young Scot; English councils Bracknell Forest, Essex, Milton Keynes, Sandwell and Southwark) and by retail trade associations (Association of British Bookmakers, Association of Convenience Stores, Association of Licensed Multiple Retailers, British Beer & Pub Association, British Institute of Innkeeping and Wine & Spirits Trade Association).

For more information please contact:

Andrew Chevis, CitizenCard CEO

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7% off with Love2shop on the high street
Posted by Tomasz Wiszniewski on 13 June 2016 02:09 PM

CitizenCard has launched a partnership with Love2shop. Anyone over 18 who applies online in addition to their CitizenCard gets a Love2shop Partner Card for FREE.

The Love2shop Partner Card is a prepaid card that saves you 7% off all purchases at high street shops such as Argos, Boots, Currys, Debenhams, HMV, Iceland, Marks and Spencers, Mothercare, New Look, PC World, River Island, Superdrug and many more.

CitizenCard Love2shop Partner Card

Every time a person loads money onto CitizenCard Love2shop card they get 7% off. That means that if you load £10 you get £10.70 to spend and if you load £100 you get £107 to spend - perfect for when you want to make a big or small purchase. The only extra cost is a one off £1.50 fee the first time you load money onto your card. The card balance can be checked on the move using a Love2Shop app available on Google Play Store® and Apple App Store®.

Existing holders of a CitizenCard can get a Love2shop Partner Card with their new 18+ CitizenCard for just £8 (normal cost £12) using LOVE2SHOP discount code at

First time over 18 applicants can apply at and pay £11 (normal cost £15) using code LOVE2SHOP.

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New design for under 18 cards
Posted by Tomasz Wiszniewski on 29 July 2015 01:32 PM

CitizenCard has launched a new card design for our under 18 cards. It looks a lot like the 18+ card, but is yellow instead of blue. The new design is for two age bands: 16-17 and Under 16. All cards will now feature the date when the 16-17 cardholders turn 18 and the under 16 cardholders turn 16.

The new cards feature the PASS hologram and display the Trading Standards logo on the front. They also have a UV (ultraviolet) marking in the form of the PASS logo which runs right across the cards. The UV marks can be seen with a UV light.


The new cards are available for £10 using code NEWCARD at and existing holders of a CitizenCard can get the new card for just £5 using code NEWU18 at


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Police and doorstaff are on the cards
Posted by Tomasz Wiszniewski on 10 June 2014 03:02 PM

Home Office Minister Norman Baker today (Tuesday 10 June 2014) launched the new 18+ PASS card design that features on 18+ CitizenCards.  The new design displays the logos of the Association of Chief Police Officers, the Trading Standards Institute and the Security Industry Authority (SIA) that licenses bar and club doorstaff across the UK.


Chief Constable Adrian Lee, on behalf of ACPO, endorsed the new design and has written to fellow Chief Constables advising that if the card is refused in bars or clubs the police must investigate.  The police advise that passports should not be used as proof of age and the DVLA oppose driving licences being used for this purpose either.

Andrew Chevis, CitizenCard’s Chief Executive, welcomed the new design which applies to all 18+ PASS cards issued in England & Wales:

“The police and doorstaff are literally on the cards and every major bar and club operator has welcomed the new design.  Any adult across the UK should be able to use these cards in bars, clubs and elsewhere without any difficulty.  The new card is a fitting way to celebrate CitizenCard’s 15th Anniversary.”


The No ID, No Sale! campaign has also launched today a new retail pack that promotes the new PASS design.  The pack is available free of charge to independent retailers from

CitizenCard is the only non-profit organisation to issue PASS cards across the UK.  It is operated by: Association of Convenience Stores, Camelot, Co-Operative, Experian, Ladbrokes and National Federation of Retail Newsagents.

The new card is available at a cost of £10 from using code NEWCARD.  Existing holders of a CitizenCard can get the new card for just £5 using code REPLACE at .

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NINS Pack promotes new CitizenCard
Posted by Tomasz Wiszniewski on 10 June 2014 10:33 AM

The No ID, No Sale! Campaign, run by CitizenCard, celebrates CitizenCard’s 15th anniversary by launching today (10 June 2014) a new pack featuring the new 18+ CitizenCard.  The pack contains a Statutory Tobacco Notice, window vinyl, poster, Manager’s Guide, refusals register, CitizenCard application forms and dispenser, and a new message aimed at young adults likely to be asked for ID – ‘it’s not personal, it’s the law’.

No ID, No Sale! campaign co-ordinator Andrew Chevis explains:

“Shop staff have an essential job preventing attempts by under-18s to buy alcohol, tobacco and other age-restricted goods. The new message is displayed on the materials so that the customer understands that they are not being targeted when asked for ID.”

James Lowman, ACS Chief Executive welcomed the new message:

“ACS members take their due diligence on underage sales very seriously, and this new pack provides useful tools to help staff on the front line comply with the law. Customers understand that ID checks are not personal whereas the penalties for illegal sales are very personal.”

Paul Baxter, NFRN Chief Executive, added:

“The new pack is a vital tool in helping newsagents to demonstrate their responsibility in preventing underage sales. Sadly some of our members have been subject to abuse or worse when asking for ID, whereas those selling tobacco illegally face no such threats.”

Packs are available free of charge to ACS, NFRN, SGF members and other independent retailers from the campaign website and items such as the Manager’s Guide and Refusals Register can be downloaded from the site.

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