Submit a Query
Posted by CitizenCard on 16 November 2016 11:54 AM

To Submitt a Query you first need to select a department that you would like your query directed to.

If you wish to contact CitizenCard please select Contact.

If you have a query about your current CitizenCard application and it's process please select Application.

If you have a complaint please select Complaint.

Once you have selected a department you must then enter your query details. 

You must enter your name and email address, you can also choose the priority of your message, this ranges from normal to critical.  You should enter the nature of your query in the subject line and type in the main text area your query giving as much detail as possible.  Once you have entered your query into the message box you will see a list of FAQ suggestions that may answer your query.  If needed you can add an attachment to the query and you must click "Submit".


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