How do I complain if I believe CitizenCard has failed me?
Posted by CitizenCard on 10 January 2018 02:47 PM

Please "Submit a Query" here and select the "Complaint" department or you can email

All emails will receive a response within 48 hours.

If you remain dissatisfied with CitizenCard's attempts to resolve your complaint, you can write to:

Corporate Affairs Director, CitizenCard, 36 Bromells Road, London SW4 0BG.

CitizenCard is legally required to comply with the terms of the trade and consumer protection laws of the United Kingdom.

Copyright © 2018 CitizenCard

Cookie & Privacy Policy

CitizenCard logo


Help Desk Software by Kayako