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Who can be a referee? - Knowledgebase / Referee & Verification - Support Centre

Who can be a referee?

A referee is a professional person who submits their information for a CitizenCard application and confirms an applicant's details using original document(s) or from official records.

The referee must be currently employed and be contactable at their place of work via email and on their work telephone number during standard office hours at their registered business address. We have to verify their business details which must be published/advertised in online professional business directories.

A referee must not:

  • be related to you or in a personal relationship with you (cannot be a guardian, foster carer, spouse, civil partner, fiancé, boyfriend/girlfriend)
  • live with you

Referees verifying applicant’s identity using original documents

Referees validating original document(s) (also called Route 1) are professionals, who need to see and check an original document confirming your identity.

If the referee knows you personally, please see Referee who knows you confirming against original document(s) (Route 1).

If your referee doesn't know you, please see Referee who doesn’t know you confirming against original photographic document (Route 1).

Referees confirming from official records

Referee confirming against official records (also called Route 2) are professionals, who know you and can confirm your details against their official records held at their place of work.

TRUSTED ID SINCE 1999

The PASS hologram on each CitizenCard is endorsed by the Home Office, Police, SIA and retailers.

Proof of Age Standards Scheme logo
National Police Chiefs' Council logo Security Industry Authority logo

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